Privacy policy

Last Updated:  12-06-2026

This Privacy Policy describes how [auralishealth] (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website [auralishealth.ai].

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information You Provide

When you make a purchase, sign up, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party payment providers)

  • Order history

B. Optional Wellness / Skin Preferences (if applicable)

If you voluntarily provide information such as:

  • Skin type or concerns

  • Product preferences

  • Wellness goals

This information is used only to improve product recommendations and customer experience.

C. Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on site

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and product offerings

  • Personalize shopping experience

  • Send promotional emails (only if you opt-in)

3. Sharing of Information

We do not sell your personal information.

We may share your data with trusted third parties such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and delivery companies

  • Website hosting and analytics providers

  • Email marketing platforms

These partners are required to protect your information.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember your shopping cart

  • Analyze website traffic

  • Improve user experience

  • Show relevant products and ads

You can disable cookies through your browser settings, but some features may not work properly.

5. Data Security

We take reasonable security measures to protect your information, including:

  • SSL encryption

  • Secure payment gateways

  • Restricted access to personal data

However, no online system is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill orders

  • To comply with legal obligations

  • To resolve disputes

  • To maintain business records

7. Your Rights (Canada – PIPEDA Compliance)

If you are located in Canada, you have the right to:

  • Access your personal data

  • Request corrections

  • Withdraw consent (where applicable)

  • Request deletion of your data (subject to legal obligations)

To exercise your rights, contact us at: [your email address]

8. International Users (USA & Other Regions)

If you access our website from outside Canada, your information may be transferred and processed in Canada or other countries where our service providers operate.

9. Marketing Communications

If you opt-in, we may send:

  • Product updates

  • Promotions

  • Wellness and skincare tips

You can unsubscribe at any time by clicking “unsubscribe” in emails.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Email: [your email]

Business Name: [Your Store Name]

Address: [Your business address, optional]