Terms of service
Welcome to Auralis
These Terms of Service ("Terms") govern your use of the Auralis website, products, and services. By accessing our website, placing an order, creating an account, or otherwise using our services, you agree to comply with these Terms.
If you do not agree with any part of these Terms, please discontinue use of our website and services.
Our online store is powered by Shopify and other third-party service providers that help us deliver products and services to our customers.
1. Eligibility
To use our website, you must be the age of majority in your province, state, or country of residence, or have permission from a parent or legal guardian.
You agree not to use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose.
2. Website Use
When using the Auralis website, you agree to:
Provide accurate and current information.
Use the website only for legitimate shopping and informational purposes.
Avoid transmitting malware, viruses, harmful code, or unauthorized software.
Refrain from interfering with website functionality or security.
We reserve the right to suspend or terminate access to users who violate these Terms.
3. Products and Services
Auralis offers products and services through its online store.
While we strive to present product descriptions, images, specifications, and pricing accurately, occasional errors may occur. Product appearance may vary slightly due to screen settings, lighting, or manufacturing differences.
We reserve the right to:
Modify product offerings.
Limit quantities available for purchase.
Refuse service or sales where permitted by law.
Discontinue products without notice.
4. Pricing and Availability
All prices displayed are subject to change without prior notice.
Although we make reasonable efforts to ensure pricing accuracy, errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel or adjust affected orders before shipment.
Product availability is not guaranteed until your order has been confirmed and processed.
5. Orders and Payment
By placing an order, you agree that:
All information provided is accurate and complete.
You are authorized to use the payment method submitted.
Auralis may decline or cancel orders at its discretion.
If an order is canceled after payment has been received, a refund will be issued in accordance with our refund policy.
6. Accounts
If you create an account with Auralis, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities conducted under your account.
Auralis reserves the right to suspend or terminate accounts suspected of misuse, fraud, or violation of these Terms.
7. Third-Party Services and Links
Our website may contain links to third-party websites, applications, or services.
These external resources operate independently from Auralis, and we are not responsible for their content, practices, products, or services.
Use of third-party websites is at your own risk.
8. User Content and Feedback
If you submit reviews, comments, suggestions, images, or other content to Auralis, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content for business purposes.
You agree not to submit content that:
Violates intellectual property rights.
Contains unlawful, offensive, or misleading material.
Includes malicious software or harmful code.
We reserve the right to remove content at our discretion.
9. Intellectual Property
All content on the Auralis website, including text, graphics, logos, images, designs, product descriptions, and website functionality, is owned by or licensed to Auralis and protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written consent.
10. Privacy
Your use of our services is also governed by our Privacy Policy.
By using our website, you consent to the collection, use, and storage of information as described in our Privacy Policy.
11. Prohibited Activities
You may not:
Violate applicable laws or regulations.
Infringe intellectual property rights.
Upload malicious software.
Attempt unauthorized access to systems or accounts.
Use automated tools to scrape or harvest data.
Engage in fraudulent or deceptive conduct.
Violations may result in account suspension, termination, or legal action.
12. Disclaimer of Warranties
The website, products, and services are provided on an "as available" and "as is" basis.
To the fullest extent permitted by law, Auralis disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted, error-free, or secure operation of the website.
13. Limitation of Liability
To the maximum extent permitted by law, Auralis and its owners, employees, affiliates, contractors, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
Website use.
Product purchases.
Service interruptions.
Data loss.
Errors or omissions.
Our total liability shall not exceed the amount paid by you for the product or service giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless Auralis and its affiliates, officers, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from:
Your violation of these Terms.
Your misuse of the website.
Your infringement of any third-party rights.
15. Termination
We may suspend or terminate access to our website, services, or accounts at any time if we reasonably believe these Terms have been violated.
Termination does not affect obligations or liabilities that accrued prior to termination.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable laws of Canada.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
17. Changes to These Terms
Auralis may revise these Terms from time to time.
Updated versions will be posted on this page along with a revised effective date.
Continued use of the website after changes become effective constitutes acceptance of the updated Terms.
18. Contact Information
If you have questions regarding these Terms of Service, please contact:
Auralis
Email: [Insert Email]
Website: [Insert Website URL]
Mailing Address: [Insert Business Address]
19. Health Information Disclaimer
The content, materials, information, and resources available through Auralis Health AI ("AuralisHealth.ai") are provided solely for educational and informational purposes. Nothing on this website should be interpreted as medical advice, diagnosis, treatment, or professional healthcare guidance.
The information provided by AuralisHealth.ai is not intended to replace consultation with qualified healthcare professionals. Users should seek the advice of a licensed physician or other qualified healthcare provider regarding any medical condition, treatment, or health concern.
Do not disregard professional medical advice or delay seeking medical treatment because of information obtained through this website or its services.
20. Artificial Intelligence Services Disclaimer
AuralisHealth.ai may provide certain services, recommendations, analyses, or responses generated through artificial intelligence ("AI") technologies.
AI-generated content may contain inaccuracies, omissions, or information that is not current. While we strive to improve the quality and reliability of our services, we do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated output.
Users are solely responsible for evaluating and verifying any information generated by the platform before making decisions based on such information.
AI-generated content should not be relied upon as a substitute for professional medical, legal, financial, or other professional advice.
21. No Doctor-Patient Relationship
Use of the AuralisHealth.ai website, platform, services, communications, AI tools, or content does not create a physician-patient, healthcare provider-patient, therapist-patient, or any other professional-client relationship between AuralisHealth.ai and any user.
Any interactions with the platform are informational in nature and should not be considered medical consultations.
22. Emergency Situations
AuralisHealth.ai is not intended for emergency medical situations.
If you believe you are experiencing a medical emergency, call 911, your local emergency services provider, or seek immediate medical attention from a qualified healthcare professional.
Do not rely on this website or its AI-generated content for emergency medical assistance.
23. Electronic Communications
By using AuralisHealth.ai, creating an account, subscribing to communications, or contacting us electronically, you consent to receive electronic communications from us, including service notices, updates, transactional messages, and other communications related to your use of our services.
Where required by applicable law, marketing communications will only be sent with your consent and may be withdrawn at any time.
24. Contact Information
Questions regarding these Terms of Service may be directed to:
Auralis Health AI
Website: https://auralishealth.ai
Email: [support@auralishealth.ai](mailto:support@auralishealth.ai)
Address: [Insert Business Address]
Ontario, Canada
HEALTH DATA PRIVACY & COMPLIANCE NOTICE
Privacy Commitment
At AuralisHealth.ai, we are committed to protecting the privacy and security of our users' personal information. We collect, use, store, and disclose information in accordance with applicable privacy laws in Canada, the United States, and other jurisdictions where our services are offered.
Information we may collect includes:
Name and contact information
Account registration details
Purchase history
Device and browser information
Website usage data
Wellness preferences and interests
Customer support communications
We use this information to:
Provide and improve our products and services
Process orders and payments
Respond to customer inquiries
Personalize user experiences
Comply with legal obligations
Prevent fraud and unauthorized activities
---
HIPAA Disclaimer (United States)
AuralisHealth.ai is not a healthcare provider, health plan, or healthcare clearinghouse unless specifically stated otherwise.
Our website, e-commerce platform, AI tools, wellness products, and customer support services are not intended to create a HIPAA-covered relationship.
Unless expressly stated in writing, AuralisHealth.ai is not HIPAA compliant and users should not submit protected health information (PHI) through website forms, chat tools, email communications, reviews, or customer support channels.
Users are responsible for avoiding the submission of sensitive medical records, diagnoses, treatment information, insurance information, or other protected health information through our services.
---
PIPEDA Compliance Statement (Canada)
For Canadian users, AuralisHealth.ai complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Canadian users have the right to:
Know what personal information is collected
Request access to their personal information
Request correction of inaccurate information
Withdraw consent where permitted by law
Request information regarding how their data is used and disclosed
Privacy requests may be submitted through our contact information provided below.
---
U.S. Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on your state of residence, you may have rights to:
1. Access personal information we collect
2. Correct inaccurate information
3. Request deletion of personal information
4. Obtain a copy of collected data
5. Opt out of certain data processing activities
Requests will be reviewed and processed in accordance with applicable law.
---
Consent to Data Processing
By accessing or using AuralisHealth.ai, creating an account, placing an order, subscribing to communications, or otherwise interacting with our services, you consent to the collection, storage, processing, and transfer of your information as described in our Privacy Policy.
You understand and agree that your information may be processed and stored on servers located in Canada, the United States, or other jurisdictions where our service providers operate.
Where required by law, we will obtain additional consent before collecting or processing sensitive information.
---
Cookie Policy
AuralisHealth.ai uses cookies and similar technologies to improve website performance, personalize user experiences, analyze traffic, and support marketing efforts.
Cookies may include:
Essential Cookies
Required for website functionality, account access, shopping cart management, and security.
Analytics Cookies
Used to understand website usage patterns and improve performance.
Functional Cookies
Allow us to remember user preferences and settings.
Marketing Cookies
Used to provide relevant advertising and measure marketing effectiveness.
Users may manage cookie preferences through their browser settings or our cookie consent banner.
Disabling certain cookies may affect website functionality.
---
Cookie Consent Banner Notice
When visiting AuralisHealth.ai, users may see a cookie banner similar to the following:
"We use cookies and similar technologies to enhance your experience, analyze site traffic, and provide personalized content and advertisements. By clicking 'Accept All,' you consent to our use of cookies. You may customize your preferences or learn more by reviewing our Cookie Policy."
[Accept All] [Reject Non-Essential Cookies] [Cookie Preferences]
---
Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
---
Contact Information
Privacy Officer
Auralis Health AI
Website: https://auralishealth.ai
Email: [privacy@auralishealth.ai](mailto:privacy@auralishealth.ai)
Support: [support@auralishealth.ai](mailto:support@auralishealth.ai)
Address: [Insert Business Address]
Ontario, Canada